FAQ

Wh (watt-hours) = battery capacity (how much energy is stored).
W (watts) = output power (how much can be delivered at once).
Surge = short burst power for devices that need extra oomph to start (e.g., compressors, power tools).

Common loads include LED lights, phones/laptops (USB-C PD), routers, mini-fridges, CPAP machines, power-tool chargers, and small kitchen appliances. Always check your device’s wattage and ensure it’s within the station’s continuous output and surge limits.

Use: runtime ≈ (capacity × 0.85) ÷ device watts. Example: 3600Wh powering a 60W fridge ≈ (3600 × 0.85) ÷ 60 ≈ 51 hours. Actual times vary with temperature, inverter efficiency, and usage pattern.

Yes — VoltusBox models are solar-ready. Use our matching foldable panels or any panel within the supported voltage/current range (see product page). MC4 adapters are typically included or available as accessories.

• AC wall: fastest and most convenient.
• Car (12V): slower; good while driving.
• Solar: depends on sun and panel wattage; ideal for off-grid days.

See each model page for typical charge times.

Yes, many users run routers and PCs through VoltusBox. Transfer time is brief; for mission-critical servers, verify transfer specs per model first.

Yes — pass-through is supported. For best battery health, avoid running at maximum output while charging for extended periods.

It’s suitable for emergency top-ups, adding limited range on compatible EV chargers within the power rating. It’s not a full-time EV charger.

Operation is generally silent except for low-speed cooling fans under heavy load or fast charging — far quieter than fuel generators.

Use on dry, stable surfaces. Protect from rain/spray and extreme heat. Check each model’s IP rating if listed; when in doubt, keep the unit sheltered.

Store in a cool, dry place around 50–60% charge. Top up every 3–6 months. Avoid leaving at 0% for long periods.

We ship from EU stock for fast delivery across Europe. Typical delivery is a few business days depending on destination and order time.

Yes — prices shown are VAT-inclusive. EU shipping means no customs hassle. Business customers can request an invoice.

Power station, AC charging cable, car charging cable (where applicable), and user guide. Solar cables/adapters may vary by model; see the product page.

All VoltusBox units include a manufacturer warranty. Coverage length varies by model — see product page or your invoice for details.

Yes — 14-day return policy in original condition/packaging. Contact us first for an RMA.

Built-in BMS protections: over-voltage, over-current, short-circuit, temperature, and more. Use only approved cables/accessories.

Large batteries like these are generally not permitted on passenger flights. Check airline rules for power banks under their Wh limit if you need a smaller travel solution.